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Oracle Tips by Burleson |
Commitment Plans
Computer professionals, while great with
their computers, are often maligned for less than effective
communication skills, thus placing a much greater burden on the
manager to stay in touch and pull information from any source. Many
managers have limited time constraints, but making the time for
individual employees shows personal interest and support that will
bode well with subordinates and bolster morale and job performance.
Tracking performance commitments should continue throughout the year
using the commitment plan as a working document.
This working document can be jointly
adjusted as often as necessary by the manager and subordinate; with
both agreeing to the modifications. In most IT departments it is
common for the priorities of projects to change with little notice
or for major problems to arise such as disk failures.
These events will dramatically alter the
immediate commitments of the technical staff and require cooperation
in rebalancing the workload. Extending target dates on commitments
should not be viewed as a negative act when there are legitimate
reasons beyond the control of employees. Employees and managers
should document the performance commitment plans and the reasons for
target dates being modified to keep as a record for future
reference.
The above book excerpt is from:
You're Fired!
Firing Computer Professionals
The IT
manager Guide for Terminating "With Cause"
ISBN 0-9744486-4-8
Robert Papaj
http://www.rampant-books.com/book_2005_1_firing.htm |